All-In-One Enterprise Solution
MOBILE Customer Connect’s in-store analytics provides actionable insights into shopper behavior to improve store performance. MCC bridges the digital and physical worlds by building smart locations!
In-Store Location Analytics
Customer Engagement
Omni-Channels Integration
In-Store Location Analytics
Real-time location traffic reports allow store management to make time sensitive decisions to enhance customer service and operations. Our customized industry reports present key decision makers with valuable information about store performance with details from the aisle level.
Marketing
Validate the success of campaigns and ROI, by comparing how many targeted customers have visited your locations.
Operations
Compare Peak Times and Store Conversions to determine optimal staffing efficiency.
Merchandising
Optimize store layout by evaluating walking-paths through each department and focus areas.
Strategy
Analyze the suite of data to evaluate trends within the dealership to best allocate time and resources for long- term growth.
Did You Know That…
An average shopper spends 15-35 min in the store and only 20-30% will buy something. This leaves 70-80% of your customers that you know nothing about.
Customer Engagement
Target your customers based on time, location and customer profiles by sending indoor and outdoor Geo-Fenced Push Notifications. Build Customer Loyalty & Measure Engagement.
Indoor Push Notifications
Sensor management helps you define indoor zones with real-time promotions and campaigns to put you ahead of the competition.
Notifications Composer
Any user, technical or not, can send notifications from MCC’s web platform. Creating new notification is as easy as sending an email or a text message.
Geolocation Zones
Geo-targeting and Geo-fencing help you create relevant campaigns and promotions which customers can act on immediately.
Segments & Targets
Make successful mobile engagement simple with in-app behavior, scheduling and location targeting. Knowing your customer preferences is a key.
Proximity Marketing
Reach your customers at the right time, at the right place and with the right offer. Increase your customer experience and build loyalty
Engagement Analytics
Measure your mobile campaigns’ impact and find out how influential your marketing strategy really is. Transform information into action, driving the results you want.
Lets Get Some Facts:
Omnichannel Integration
Customer-centric businesses understand that knowing your customer route to a purchase is a key to success. No matter which route your customer will choose, MCC omnichannel platform will help you to expose their hidden paths and engage them with a personalized marketing campaigns.
Your Customer Story
One upon a time there was a customer who just started his shopping journey…