Actionable Insights with a Real-Time Dashboard
Real-time location traffic reports allow store management to make time sensitive decision to enhance customer service and operations.
How it works
MOBILE Customer Connect™ sensor is based on an innovative platform that has been developed to provide technological advantages, that enables higher detection accuracy, greater flexibility of products, and user-friendly implementation.
Our innovative “All-In-One” hardware has the flexibility to support and integrate multiple layers of technology and allows the possibility to evolve with the needs of your business. It enables for simultaneous integration of Mobile Location Analytics through Wi-Fi, works as a Beacon to enhance Customer Engagement, and supports movement detection surveillance.
MCC Sensors work wirelessly and are easy to install. Once you are connected, our online reports can be viewed in real-time and your Customer Engagement campaign can be tailored at your convenience.
Main Features
Real Time Visibility
Monitor store performance in real time and effectively react to enhance leads conversion rate.
Tags
Compare locations performance across multiple visibility channels.
Labor Integration
Optimize your staffing needs to the busiest days of the week, day parts, and areas.
Merchandising Heat Map
Optimize product placement with a deep analysis of Exposure and Stopping Power of the product.
Marketing Campaigns
Measure campaigns effectiveness at each location. Measure campaigns ROI and loyalty conversion rate.
Operations Assessment
Improve shopping experience with seamless analysis on customer behavior.
Trends
Evaluate operations, marketing and merchandising efforts by determining trends at each location.
Store Design
Create customer-centric floor plans by understanding customers’ paths and optimizing store layout.
People Counting
Compare in-front of the store traffic vs. customer walk-ins.
Dwell Time
Find out how long your customers are dwelling in key location areas.
Customer Grouping
Discover how many of your customers are Engaged Shoppers vs. Bounced Shoppers.
Customer Retention
Measure “regular, returned and first timers” customers.